FAQ
Do you still have questions?
Shipping
What shipping options are available?
We offer standard shipping through USPS to the continental U.S.
Can I track my order?
Yes, once your order is shipped, we will email you a tracking number. You can use this number to check the status of your shipment on our carrier’s website.
How soon will my order arrive?
Orders typically ship within 1 business day. Standard shipping takes 3-5 days.
Returns
What is your return policy?
We do not take returns, however we will work with you to rectify any problems you may encounter with your order.
How do I return an item?
To return an item, please package it securely and send it back to us using the provided return label. Include the original packing slip or a note with your order number.
Payments
What payment methods do you accept?
We accept a variety of major credit cards, including those from leading issuers, as well as widely used digital payment methods.
What should I do if my payment is declined?
Check to ensure your card information, billing address, and security code are correct. If everything is correct and you still experience issues, please contact your bank or card issuer for further assistance.
Do you accept international cards?
Yes, we accept credit cards issued by major international banks. Your card issuer will convert the charge to your local currency.
Can I change my payment method after placing an order?
If you need to use a different payment method, you would need to cancel your existing order and place a new one.